Log360 Service Offering	Standard Onboarding	Advanced Onboarding
Installation
Device management	Windows Server - 25, WKS - 100, Supported Syslog Devices - 10
Application management - IIS, MSSQL, Other Applications	Up to 1 each	Up to 3 each
Technician management (role configuration)*
Log collection filter configuration	Up to 2 filters
Log retention policy settings
Configuring Windows/Linux-based file monitoring (basic configuration)	1 in each
Tuning product administrative settings 1. Email and SMS server configuration 2. Configuring log collection failure alerts 3. Log forwarding
Historic EVT/EVTX file import
Custom reports and alerts configuration (provided logs are available)	Up to 1 each	Up to 10 in total
Reports, alerts, and compliance schedule creation	Up to 1 each	Up to 10
Rule-based correlation setup (based on the feasibility/available logs)	Up to 1	Up to 5
Compliance-specific reports configuration		Up to 1
UEBA: Custom alerts and reports set up*	Up to 2	Up to 10
Configuring managed servers**
Log import scheduling		Up to 5
Dashboard customization		Up to 5
Security hardening & privacy 1. SSL configuration 2. Configuring TFA 3. GDPR Privacy Configuration 4. CAPTCHA
Importing historical logs (supported format)
Database migration (PGSQL to MSSQL)
Advanced Threat Analytics configuration*
SOAR workflow configuration
Log360 search engine management
Risk score modifications for anomalies based on environment.
High availability configuration
Restoration of an available backup
Incident management configuration
Data migration (ES/archive)
Custom log parser rule configuration (subject to scope)
External threat feed configuration
Agent deployment (agent-level registry changes will be performed)
NAT configuration
Setting up Windows logging
Server migration
Expert consultation
Comprehensive documentation
User acceptance testing
Integrated walkthrough
Signing
Post-implementation health check
Supporting new log formats (subject to feasibility)
Additional custom correlation rules configuration (based on the feasibility/available logs)
Training (up to 4 participants)	Available as an add-on

* - if license is purchased

** - only for distributed editions and MSSPs

• Only purchased sub-components of Log360 will be installed and configured.
• The implementation of the above services are subject to fulfilment of client deliverables outlined in the scope of work (SOW).