The Slack blog
How Salesforce's BaseCamp Agent Streamlines Employee Support in Slack
BaseCamp Agent provides Salesforce employees with fast answers to workplace questions, cutting manual case volume and simplifying internal support.
How Agentforce in Slack Empowers Our Sellers to Win Faster and Smarter
Sales Agent helps Salesforce’s sales team of 25,000+ divert 66,000 hours a year back to customer success and relationship-building.
How Agentforce in Slack Helps Salesforce Scale IT Support with Instant Answers
The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.
Salesforce updates Slack pricing to expand access to AI, Agentforce, and CRM
Slack has evolved into a unified work OS and conversational interface for all your enterprise apps, data, and agents.
Salesforce Channels: The Future of Teamwork, Now Inside Salesforce and Slack
Break down silos, connect every team, and act faster with real-time customer data in every conversation.
S.L.A.C.K. Realised: The Era of AI-Powered Search
How we're making search every Slack user's secret productivity weapon.
5 proven methods for boosting employee morale
Learn how companies with highly-rated cultures boost morale and productivity at hybrid and in-person workplaces.
6 simple ways to foster a positive hybrid work environment
As hybrid workplaces become the norm, maintaining employee satisfaction and a positive culture is more important than ever.
Robert’s Rules of Order: Run more effective meetings
Agree on simplified rules to keep things running smoothly while promoting fairness and equity
5 tips for effective collaboration at work
To successfully work toward a common goal, start with communication, clear expectations and mutual trust
Agentforce in Slack: Powering Engineering Excellence at Salesforce
Engineering Agent is one of the team's most critical digital teammates, handling over 18,000 conversations in six months.