Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Yeah, this is a very strange statement. Many businesses are printing money advertising through Facebook.


Then you should be able to answer my question: what is the metric for ROI?


Metric for ROI is profit from a customer vs cost to acquire that customer via Facebook ads.


Return on investment for advertising is very simple:

net present average customer lifetime value acquired per unit of advertising cost

If it's over unity, you're making money with advertising, if it's not, you're wasting money on advertising or need to increase your CLTV or decrease your discount rate.


How do you measure this? Please be specific.


Not the OP, but...

You put a cookie on their machine when they hit your website, tracking where they came from, and exactly how much you paid for that visit (because FB will give you which cohort they came from).

Then you track that to a sale, and you can determine how much you made from them.

If it is a single sale, then that's basically it (obviously you track return visitors and amortize the cost of them against that too).

If it is a SAAS, then customer value calculation is a little more complicated (you record how long people stay with you etc).

Most ecommerce platforms or marketing platforms have this setup with a click of a button. Here's a link to KissMetric's page on this: https://blog.kissmetrics.com/customer-acquisition-cost/

A16Z included this on their metrics post: https://a16z.com/2015/08/21/16-metrics/


Indeed, I see all that traffic because I block it all. I still doubt that the ROI tracking is useful for anything other than direct online sales.




Consider applying for YC's Fall 2025 batch! Applications are open till Aug 4

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact