38

In case you did not see, we recently announced an experiment in adding a live activity panel to Stack Overflow. This new experiment is set to launch no earlier than August 4th, but more likely will go live a few days after the 4th.

If you aren’t sure what this experiment is about, I would encourage you to read the details on the original post. In summary, this new panel is intended to show users an indicator that the site is alive and vibrant, offering them some high-level data as to what’s taken place in the last hour. On that post, we shared a draft design to give you a sense for what this would look like, as well as a screenshot of how it would look situated on the homepage.

Overwhelmingly, feedback on this post strenuously requested the removal of the recently active user list from the panel. We’re happy to say that we’ve worked that request into the experiment, and it won’t go live with a list of recently active users. While it wasn’t the only question y’all had, it was clear that if we could address this issue in the time we have, we should - so we did.

The updated design will look like this on the platform:

An image of the proposed sidebar panel. It contains three sections. The top section shows summary statistics from the last hour on site: number of users online, asked questions, answered questions, commenters, and upvoters. The second section, separated by a divider, lists popular tags. The third section, separated by another divider, displays a popular unanswered question.

If you have further questions about the experiment, please feel free to ask. You can ask either on this post or on the original one, though I’ll be monitoring this more recent post closer. Thanks again, sincerely, for your comments.

8
  • 15
    thanks for the feedback-responsive change :). nit: I assume the weird casing of tags is just mockup inaccuracy?
    – starball Mod
    Commented Jul 30 at 19:38
  • 2
    @starball Yeah, just a mockup thing. The production version is dynamically generated, so it'll be using the actual tag strings.
    – Slate StaffMod
    Commented Jul 30 at 19:39
  • 15
    Thanks for listening to the feedback! Stuff like this helps restore some faith that the company does in fact listen to the community. Y'all get a lot of negative feedback, so I think it's important to give some positive, even if this comment might be considered noise to some :) Commented Jul 30 at 21:01
  • 3
    After feature release: oh no, today is less online users than it was yesterday, SO is dying!
    – Sinatr
    Commented 2 days ago
  • 1
    @Sinatr If this causes people to visit the site every day just to hate-watch the activity numbers, it's still a win even if they abuse the stats to draw bad conclusions. All engagement is good engagement in this ad-driven dystopia we find ourselves in. Commented 2 days ago
  • 4
    Much much much better, thank you! Commented 2 days ago
  • 1
    Also, it's no secret there's been a contraction in activity. Now, this is just my personal opinion, but - nothing to be afraid of... hiding activity numbers if they "look bad" doesn't get us anywhere. Best approach is acknowledging the issue and tackling it head-on. At the same time, there's still plenty of activity to display :)
    – Slate StaffMod
    Commented 2 days ago
  • If your goal is to make the site appear more "alive and vibrant", you could also fix that the same hours-old or otherwise uninteresting questions are shown all day long on the home page: meta.stackoverflow.com/questions/434275/…, meta.stackoverflow.com/questions/433461/…, meta.stackoverflow.com/questions/432107/…
    – mkrieger1
    Commented 17 hours ago

2 Answers 2

5

Thank you for making changes based on the previous feedback!

I have a couple of questions about the "Popular unanswered question":

  • Will it be the same for all users? Or could it be tailored to individual users based on their watched/ignored tags?
  • How often will the question update? I could imagine placing a question on what equates to a digital billboard in front large audience could attract answers very quickly, potentially leaving it as a "Popular answered question" for the majority of the time it's visible.
3
  • 1
    Right now / for this experiment, the 'popular unanswered question' is just the unanswered question that's received the most upvotes in the last hour, with no tailoring to the specific user. If that question is answered and the sidebar happens to get a bit out of date and display a popular answered question for a bit, c'est la vie. Behavior in this spot might not be perfect - I know folks are working on making this question selection a bit more robust.
    – Slate StaffMod
    Commented 2 days ago
  • 1
    Or could it be tailored to individual users based on their watched/ignored tags? This! To be useful this feature would match unanswered questions to my Custom Filters.
    – MT1
    Commented 2 days ago
  • tbh it would be useful if the logic of the whole panel was turned on its head. First match users and questions and answers to my custom filters and show number of live users number of questions asked and answered etc with that match and then show more than one "Popular Unanswered Question"
    – MT1
    Commented 2 days ago
4

I don't understand why you show a "popular unanswered question". That showcases that questions are being asked. That's fine but wouldn't it be more important to signal that questions are answered if "[n]ew users frequently report to us that they view Stack Overflow as a slow place to get answers to problems"? So, I suggest you show a popular recent answer instead.

9
  • 1
    Question draw in both people who have that question and people who can answer it. Answers only appeal to the people who have the question it answers. Commented 2 days ago
  • @user3735425 I don't agree. But that is not the issue. They claim that people believe questions aren't answered quickly. They respond to this by showing them a (presumably good) question that hasn't been answered? That just confirms what these people believe. And it does practically nothing to get questions answered faster.
    – Roland
    Commented 2 days ago
  • You missed the statistic about how many answers were submitted. Why would highlighting one answer be more compelling than saying hundreds of answers were submitted in the last hour? The activity thing can have more than one goal. Highlighting questions will get them answered faster. Just look at the HNQ. Commented 2 days ago
  • That's just an argument to show neither. People generally are more motivated by examples than by statistics. "Highlighting questions will get them answered faster." only if they are tailored (well) to the site visitor. HNQ is not a good example because posts usually are already answered once they are shown there.
    – Roland
    Commented 2 days ago
  • Why do you believe making a question more visible has no impact on how quickly it gets answers? When you have millions of impressions you don't need it to be targeted for it to pay off, otherwise advertisers wouldn't do untargeted ads at all. It's not like the question is randomly selected - I assume that there will be some calculation of 'popularity' that won't bubble up completely crappy questions. (At least until people learn how to game the system much like they do with HNQs.) Commented 2 days ago
  • 1
    I assume the goal of the panel is not to motivate people to answer popular questions. Popular questions have been seen by many people anyway, often those who watch the tag and are more likely actual experts who can answer the question. I assume the purpose of the panel is to influence perception. It is absolutely not a good approach for addressing other issues.
    – Roland
    Commented 2 days ago
  • 1
    I assume the goal is to drive engagement from people who may not even be logged in. It probably will have very little impact for veteran users that already are watching tags or whatever, but it's not for already engaged users. Commented 2 days ago
  • 3
    The three panels are a kind of argument. The first says "there are a lot of people around, doing 'stuff.'" The second says "here's where they're doing it - you can go look." And the third says, "here's something they need, so go join them." There's an argument either way tbh as to whether an unanswered q is best and there are alternatives, but I think an unanswered q is more in line with the goals of the panel. It's probably not gonna make an immediate dent in the # of unanswered questions, but that more of a big-picture goal, not something this solves directly.
    – Slate StaffMod
    Commented 2 days ago
  • 2
    @Slate I like it. It is a more free-form version of slapping on a bounty which I have always had some reservations about since it turns something that is not a currency (reputation points) into a trade good anyway. I'd not be opposed to a panel of popular unanswered questions to be honest. Much more useful than a panel of active users.
    – Gimby
    Commented yesterday

You must log in to answer this question.

Start asking to get answers

Find the answer to your question by asking.

Ask question

Explore related questions

See similar questions with these tags.