Sell your used car.Fast, free, fuss-free.

This page is run by paultan.org in partnership with Carro. You send in your car and contact details so Carro can follow up about selling your vehicle, including inspection and pricing.

Carro focuses on a straightforward sale: quick inspection, lighter paperwork than doing everything yourself, pricing informed by the market, and a clear handover. Exact benefits and timelines depend on your car and Carro’s current programme—staff will explain when they contact you.

After you express interest, Carro typically arranges an inspection, assesses the car, and may run their bidding or offer process. They then present an outcome you can accept or decline. Staff guide you through documents, settlement if there is a loan, and handover.

Carro looks at mileage, year, overall condition inside and out, and how similar cars are moving in the market. Offers can involve their bidding platform, so the final figure you see may differ from an early indication. You are not forced to accept any number you are unhappy with.

Generally they take cars up to about twenty-five years old that still run safely enough for a test drive. Very old trade-ins may be decided case by case. Non‑Malaysian owners and special cases (for example cars registered abroad) have extra rules—ask Carro directly when you speak with them.

Expect to need your original registration card (geran/VOC), MyKad or equivalent ID, and anything that proves service history or warranty if you have it. If the car is financed, bring or request the latest settlement letter and any forms your bank needs. Carro will confirm the exact list for your situation.

Using this paultan.org form costs nothing. Carro may apply inspection or other charges according to their promotions and policies at the time—ask when they confirm your appointment so you know the current rules.

If your sale goes through Carro’s bidding flow, they can usually share a way to follow it (for example a link to view on a phone or tablet). They will tell you how access works when your session is set up.

Offers from a bidding round are typically time-limited—often around a day. If you wait too long, the buyer side may not honour the same figure. Carro will spell out the deadline that applies to you.

Carro may run additional bidding rounds or options so you still get a path to a price, sometimes after a short waiting period. The exact number of attempts and cooling-off rules depends on their process at the time.

Carro coordinates the next steps: confirming the car as described, completing paperwork, settlement with your bank if needed, and arranging transfer. They should give you a clear checklist and timeline.

Payment timing is part of Carro’s sale terms—often aimed at completing within about a working day after everything is signed and cleared, but hire purchase and document delays can shift that. Confirm the schedule in writing with Carro for your deal.

Short lapses are usually fixed by renewing road tax and insurance before you continue. Longer gaps can need JPJ and Puspakom steps (such as inspections and thumbprint verification). Carro or JPJ can advise what applies to how long yours has been expired.

You can often retain a personalised plate, but you must follow JPJ and Puspakom procedures—typically including getting another registration assigned to the car and completing an interchange. Carro or JPJ can outline the current steps.

Financed cars are tied up electronically with the bank until the loan is cleared. After the hire purchase is fully settled, the financing record is released in due course—Carro or your bank can explain how long that takes and what you should see on your side.

Cars with outstanding loans can still be sold. If Carro’s offer is below what you owe, you may need to top up the difference to the bank. If the offer is higher, Carro can pay off the loan and remit the balance to you, subject to their procedures and agreements.

Ask your bank branch how to obtain or release a copy of the registration card, or reprint it at JPJ if that is allowed. During a sale, Carro may use a small holdback from the price until the original document is produced, with a deadline—confirm their current policy when you deal with them.

Yes, but you must complete the proper interchange: Puspakom inspection, a new plate for the car you are selling, and JPJ steps including verification. Do this before or as part of the sale timeline you agree with Carro.

Tell your e-hailing operator you are selling; they usually notify the land public transport agency so the hire permit can be cancelled. You will likely need Puspakom and JPJ steps (for example inspections and class change) before ownership moves on. Carro can align this with their handover process.

For this paultan.org page, the owner should complete the form when possible, with their WhatsApp number. Someone else may drive the car to inspection, but the registered owner normally must be present for identity checks and JPJ transfer. Company-owned cars need company documents and authorisation—Carro will list what to bring.

We deliver the one-time code as a WhatsApp message to the Malaysian mobile number you enter. That confirms you control the number and cuts down fake leads. You need WhatsApp active on that number.

The verification code is only sent by WhatsApp. Please use a Malaysian mobile number that has WhatsApp installed and working, or have the car’s owner complete this step on their phone.

After you verify your mobile number, your lead is recorded and Carro’s team can follow up to arrange next steps, such as an inspection and a price discussion.

Carro aims to reach out soon on business days. Exact timing depends on workload and your location; if you miss a call, they will usually try again.

No. You can decline or take time to decide. There is no obligation to sell simply because you requested a quote or inspection.

Have your vehicle registration (geran), identity documents, and any service records handy. Mileage and honest condition notes help quoting.

Your information is used to process this lead and for Carro (and, where needed, paultan.org) to contact you about selling your car. Do not submit if you do not agree to this purpose.