Agentic Al Services

At Xebia, we help enterprises move GenAI experimentation to real-world execution with Agentic AI. Our intelligent agents don’t just assist, they plan, act, and adapt within live business workflows.
From handling 10,000+ customer emails daily to accelerating insurance claims and guiding teams with expert-level precision, Xebia’s agentic systems automate complex decisions and actions at scale.

With deep AI expertise, reusable accelerators, trusted partner ecosystem, and scalable platforms, Xebia is already co-creating verticalized agentic solutions with leading clients. From customer service to core operations, we help enterprises embed intelligent agents that drive measurable impact — securely, ethically, and at scale.


Our Expertise

What We Do

Discovery & Process Mining

Identify high-impact opportunities by analyzing where agents can augment or automate complex workflows. 

Agent-to-Agent System Design 

We don’t just build one-off bots. We design collaborative multi-agent systems that align with real-world business processes and use shared context. 

Agent Platform Architecture and Deployment

We deploy scalable, secure, multi-agent systems on our GenAI OS, built upon best practices and leveraging cloud-native components wherever available. The architecture includes observability, governance, and modular components for reuse and extensibility. 

Custom Agent Development

From sales to underwriting assistants, we develop LLM-powered agents with tool-use capabilities, embedded reasoning, and industry-specific knowledge. 

AI Enablement & Change Adoption 

We empower teams with training, blueprints, and KPI frameworks to ensure agents are used, trusted, and valuable from day one. 

AI Governance & Risk Management

We implement guardrails, monitoring, and ethical oversight from day one, ensuring alignment with business, compliance, and security needs.


How to Start

Agentic AI Adoption Journey

Enterprise Use Cases

Impact across key industries


Banking and Financial Services

Automate underwriting, compliance checks, fraud detection and anti-money laundering, and internal reporting with agent systems that scale securely.


Healthcare and Life Sciences

Accelerate drug discovery, streamline clinical workflows, and improve operational efficiency with agent systems that automate research, documentation, and decision support securely and at scale.


Manufacturing

Automate defect detection, quality control, production monitoring, and predictive maintenance with agent systems that continuously improve accuracy and reduce costs.


Retail and Consumer Goods

Streamline product development, deliver hyper-personalized customer experiences, and automate marketing with agent systems that analyze trends, predict demand, and optimize engagement across channels.


Energy and Utilities

Automate grid monitoring, maintenance workflows, operational reporting, and customer engagement with agent systems that improve reliability, reduce manual interventions, and enhance service delivery at scale.


Insurance

Automate claim handling, policy administration, risk assessment, and customer service with agent systems that streamline documentation, improve fraud detection, and deliver faster, more accurate resolutions at scale.



Our People

Digital Leaders at Xebia


Preetpal Singh

Preetpal is a seasoned technology, sales, and business leader with over 26 years of experience driving digital transformation, optimizing operations, and leading high-performing teams across industries such as BFSI, HCLS, Consumer, Manufacturing, and Hitech.


Akhilesh Natani

With 20+ years of experience delivering large-scale automation across platforms like Appian, Microsoft, and SAP. A low-code pioneer known for flawless execution, he combines deep technical expertise with strategic insight to help businesses accelerate transformation and operate smarter.


Mayank Verma

AI leader with 18+ years of experience designing and scaling enterprise AI/ML strategies. Mayank holds a U.S. patent for AI-driven fraud detection and specializes in delivering business impact through secure, production-grade AI solutions across industries.


Giovanni Lanzani

With 10+ years at the intersection of tech and business, Giovanni leads AI transformation at scale. Backed by a PhD in theoretical physics, he focuses on innovation, growth culture, and delivering sustainable impact through advanced data and AI solutions.

Contact

Let’s discuss how we can support your journey.