🔸What if the best things in business came FREE? At BoldDesk, we believe powerful solutions should be simple to explore — and FREE to try. 🚀 ✨ That’s why we’re offering a FREE BoldDesk demo — no pressure, no strings attached. ✔️ Explore every feature ✔️ See instant value in action ✔️ Ask us anything, live ⏳ Time’s ticking — why wait to level up your support? 👉 Book your FREE demo today: https://lnkd.in/gTqft8Xj — and see why teams love BoldDesk. #customersupport #SaaS #helpdesksoftware #businesstips
BoldDesk
Software Development
Morrisville, North Carolina 1,457 followers
Support like a pro with BoldDesk — the AI-powered, budget-friendly and #1 Zendesk Alternative.
About us
Customer support isn’t just a department — It’s how people experience your brand. That’s why BoldDesk helps businesses deliver support that’s fast, helpful, and human — every time. The #1 Zendesk alternative, Built for fast-growing startups and global enterprises alike, BoldDesk offers the same powerful features as Zendesk — at half the cost, without the complexity. We offer powerful features designed to improve efficiency, reduce response time, and elevate the customer experience: ✅ AI Agent to automate and speed up replies ✅ Omnichannel ticketing and live chat (email, chat, social — all in one place) ✅ Smart workflows and performance dashboards ✅ Self-service portal and knowledge base ✅ Seamless integrations with the tools you already use ✅ Full automation to streamline your processes ✅ Free migration Join the growing number of teams that trust BoldDesk to handle their customer support — faster, smarter at more affordable price. 🌐 Visit our website to learn more: https://www.bolddesk.com/ 🎥 Book a live demo to clear your queries 🚀 Try BoldDesk free for 15 days to see how it fits your team 💬 Reach out to our support team anytime! ✨ Experience a better way to support. Try BoldDesk today — and watch your business grow!
- Website
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https://www.bolddesk.com/
External link for BoldDesk
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Morrisville, North Carolina
- Founded
- 2001
- Specialties
- Customerservice Software, Helpdesk Software, Customer Support, Helpdesk Ticketing Software, Knowledgebase Software, Live Chat, and Omnichannel Support
Updates
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Here’s why we call BoldDesk a true support rescuer! 💫 Jenna’s team was overwhelmed — until BoldDesk stepped in to rescue the day! 💬 Day 1: AI plugged into the #workflow like magic 🙌 ⚡ Week 1: 40% of repetitive tickets handled on autopilot 📉 Month 1: Workload dropped 25%, customer smiles grew 20% — and Jenna finally reclaimed her weekends! 🏖️ 🔥 BoldDesk AI packs a punch: ✅ 50% faster replies that impress ✅ 40% fewer repeat questions ✅ Fluent in 30+ languages — because great support speaks every language 👀 Ready to free up your time and delight your customers? Check here: https://lnkd.in/gMZjqsgx #AIagent #AI #AIsupport #AIplatform #helpdesk
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💼 BoldDesk makes #ticketmanagement fast and personal for every agent! Discover how to set up your own custom ticket-solving flow using: ✅ Custom Views ✅ Canned Responses ✅ Macros ✅ Agent Signatures ✅ Workflows Every agent deserves a workspace that fits their style. 👉 Start now at https://www.bolddesk.com #customersupport #helpdesktips #Productivity #ticketingsystem
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💡 Still drowning in emails, tasks, and customer queries? What if an AI assistant could handle the busywork, speed up your support, and help you focus on what really matters? From faster responses to happier customers and smarter decisions—AI isn’t just a tool, it’s your productivity partner. ✨ Start using these tools to work smarter: https://lnkd.in/e4Hsyb9d Will you embrace AI or fall behind? #AIforsupport #productivityboost #customerexperience
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Elevate your #business with a #customerservice audit! 💫 Identify strengths, uncover weaknesses, and enhance the overall 📶#customerexperience. A thorough review can lead to better satisfaction and loyalty. Invest in excellence today! ✅ Read: https://lnkd.in/e5WKZMuJ #customersupport #helpdesk #customersatisfaction
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☕ Closed a ticket before your coffee kicked in? 📬 Handled multiple brands like a pro — and made it look easy? You’re not just working support... You’re playing Support Bingo — and absolutely crushing it! 💥 ✅ Mark your squares 👥 Tag your team 🏆 Let’s see who shouts BINGO first! 🎯 Ready to play? Check more Support Bingo squares at https://www.bolddesk.com/ and see how many you’ve crushed! #ticketingsystem #customerjourney #supportsoftware #helpdesk
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🔐 Give Your Customers the Power to Help Themselves Tired of endless email threads and repeated questions? With BoldDesk’s Client Portal, your customers can track tickets, find answers, and stay updated—all in one place. ✨ Branded self-service portal ✨ Real-time ticket tracking ✨ Knowledge base access ✨ Secure and customizable Empower your clients with 24/7 support access—without overwhelming your team. 👉 Explore: https://lnkd.in/eJ6pauRp #clientexperience #customersupport #selfserviceportal #helpdesksolutions #SaaS
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⚠️ Struggling with slow ticket resolution? It’s time to speed things up—with BoldDesk. With smart #automation, AI-powered #workflows, and real-time collaboration tools, your support team can resolve tickets faster and more efficiently. ✅ No delays ✅ Easy migration from Zendesk, Freshdesk & more ✅ Self-help videos to get started instantly 🚀 BoldDesk — Fast. Smart. Built for modern support. Learn more: https://www.bolddesk.com/ #customersupportsoftware #AIhelpdesk
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🚀 Want to Know the Secret to Unshakable Customer Loyalty? It’s not just great products—it’s seamless support across every channel. Still juggling disconnected tools and fragmented conversations? 🚫 It’s time to unify your customer support and meet your customers wherever they are—consistently and effortlessly. ✨ Make the shift to true #omnichannelsupport and turn every interaction into a trust-building moment. Start here: https://lnkd.in/e-7RPEtB #customerloyalty #supportneeds #customerexperience
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🎯 No matter your industry, BoldDesk is built for you! From patient care to package delivery, our #TicketManagementSystem helps you deliver #exceptionalsupport — fast, smart, and scalable. With BoldDesk, you can: 🔹 Auto-assign and prioritize tickets 🔹 Track and manage progress in real-time 🔹 Collaborate effortlessly across teams Whether you're handling 10 or 10,000 tickets, BoldDesk grows with your business. 💡 Smarter support starts here: https://lnkd.in/eM3swEf9 #helpdesksupport #ticketingsystem #customersupportsoftware