Cookie Policy
Syncfusion Cookies and Tracking Notice
Effective February 2025
This Notice will detail how Syncfusion uses cookies, web beacons, and other technology to collect information on Syncfusion’s website. We encourage you to periodically review this Notice as Syncfusion may update it from time to time. Updates will be reflected in the Effective Date at the top of this Notice. See our Privacy Policy to learn how we protect your privacy.
Syncfusion uses cookies and other technologies for storing and honoring your preferences and settings on our website, enabling you to sign into your account, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
Cookies are placed on your device to enable features and functionality, as well as to store individualized preferences for essential features and additional services provided by Syncfusion. For example, cookies ensure that items you add to your cart stay there if you leave the site and come back. They also help us identify your device, secure your access to our website, and even notify us if someone tries to access your account from a different device. Cookies can also be used to recognize language preferences.
What is a Cookie
Cookies are small text files created when your web browser loads a particular website. These text files are sent to your browser from websites you visit and downloaded to the computer or mobile device you are using to access such sites. Later, cookies are sent back to the site each time you visit it, or to other sites that recognizes these cookies.
Opting Out
Disclaimer: You will not be able to opt out of strictly necessary cookies. If you set your browser or device to refuse cookies, you may not be able to use all the features of the Syncfusion website.
Managing Cookies Preferences in Your Browser
Most browsers contain options which allow you to manage whether to allow websites to accept cookies and to clear cookies and browsing data. For example, Google Chrome’s settings at chrome://settings/cookies allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also offers Incognito mode, which deletes your browsing history and clears cookies from the Incognito windows on your device after you close all of your Incognito windows.
Managing Cookies Preferences on a Mobile Device
Many mobile devices and applications offer options to manage similar technologies, like unique identifiers used to recognize an app or device. For instance, on Android devices, you can control the Advertising ID, while on Apple devices, you can manage the Advertising Identifier in your device settings. Additionally, app-specific identifiers can often be managed within the app’s settings.
Your mobile operating system may also provide additional choices to opt out of interest-based advertising or reset your mobile identifiers. For instance, on iOS devices, you can utilize the “Allow Apps to Request to Track” setting, while on Android devices, you can use the “Opt out of Interest-Based Ads” setting. These settings empower you to restrict the use of information about your app usage for the purpose of serving personalized ads based on your interests.
Managing Cookie Preferences on Our Website
You can manage your preferences relating to the use of cookies on our website by visiting: https://www.boldbi.com/resources/legal/cookie-policy
Updates & Changes to This Notice
We may update this Cookie and Tracking Notice from time to time to reflect changes in technology, legal requirements, or our business operations. When we do, we will revise the Effective Date at the top of the Notice and, where required by applicable law, provide additional notice (e.g., via email or a prominent banner on our website). We encourage you to review this Notice periodically to stay informed about our use of cookies and related technologies.
GDPR and EU Visitors
2.1 Our Legal Basis for Using Cookies (GDPR/EU Visitors)
For visitors from the European Economic Area (EEA), the UK, or Switzerland:
We process strictly necessary cookies based on our legitimate interests (to ensure our website functions properly). We process all other cookies (e.g., analytics, performance, and advertising cookies) based on your
consent. When you visit our website, you will see a cookie banner or similar mechanism prompting you to accept or reject non-essential cookies. You can manage your cookie preferences at any time by clicking on our “Cookie Settings” link or by adjusting the settings in your web browser.
2.2 Data Sharing with Third Parties
We may use third-party service providers that set cookies on our website, such as analytics providers (e.g., Google Analytics), social media platforms (e.g., LinkedIn, Facebook), or advertising partners. These third parties may receive certain data (such as your IP address, device information, and browsing behavior) to help us analyze website traffic, personalize content, and measure the effectiveness of our advertising.
Where required by law, we obtain your prior consent before placing or enabling these third-party cookies on your device. Each third party is responsible for its own privacy practices, and we encourage you to review their privacy
policies to learn more about how they handle your data.
Consent Mechanisms & Withdrawal of Consent
If you are subject to laws requiring consent for non-essential cookies (such as the GDPR in the EEA or the UK), our website will display a cookie banner that allows you to:
- Accept all cookies.
- Reject all non-essential cookies.
- Customize your cookie preferences (e.g., enabling only certain categories).
Withdrawing Consent:
You can change your preferences or withdraw your consent at any time by:
- Visiting our Cookie Settings link (if
available on every page or in the footer). - Adjusting your web browser settings to block or delete cookies.
However, please note that blocking or deleting cookies may affect your ability to access some site features.
California Residents (CCPA/CPRA)
- Know the categories and specific pieces of personal information we collect about you.
- Request deletion of your personal information.
- Opt out of the “sale” or “sharing” of your personal information, if applicable.
Questions
Please send your comments and questions regarding this policy to the following address:
Syncfusion, Inc.
2501 Aerial Center Parkway
Suite 111
Morrisville, North Carolina 27560
ATTN: Legal Affairs: [email protected]
We will do our best to respond to all inquiries within 30 days.
Cookies that we use
- Strictly Necessary Cookies
| Cookie | Description | Duration |
| elementor | This cookie is used to maintain the website theme. | never |
| wpEmojiSettingsSupports | This cookie is used when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. | session |
| PHPSESSID | This session cookie is used by PHP-based websites to store a unique session ID, enabling user session management. | Session |
| .AspNetCore.Antiforgery.* | This cookie prevents Cross-Site Request Forgery (CSRF) attacks in ASP.NET Core applications, ensuring secure form submissions. | session |
| .AspNetCore.Session | This cookie maintains the user session in ASP.NET Core applications, ensuring persistence across requests. | Session |
| .AspNetCore.Mvc.CookieTempDataProvider | This cookie stores temporary data across requests in ASP.NET Core MVC, enabling the TempData feature to persist data between controller actions. | Session |
| .AspNetCore.Cookies | This authentication cookie in ASP.NET Core securely stores encrypted user login details for session management. | Session |
| AuthToken | This cookie is used to authenticate and authorize a user’s access to protected resources or services on a website. | Session |
| sf_bid | This cookie verifies if a user is from a banned country, enforcing geographic access restrictions. | 3 days |
| _pageCount | This cookie counts the number of pages a user visits and updates with each new page view. | session |
| _uid | This cookie stores a unique identifier in random number format to associate anonymous user’s visit to the website. | 1 year 1 month 4 days |
| _sid | This cookie securely stores the strongly encrypted user ID to enable sub-site authentication and prevent unauthorized access. | 1 year, 1 month, 7 days |
| LoggedIn | This cookie signals to GitHub that the user is already logged in, helping manage authentication and session continuity. | 2 months |
| IsUserLoggedIn | This cookie is used to tracks the login status of a user on the accounts site. | 2 months |
| bd_wid_settings/240f11f3-ccc2-4755-8fc5-5a7fa9bc9b1e | This cookie stores user-specific widget settings or preferences, often used by platforms that offer customizable user interfaces, such as dashboards or widgets. | 7 days |
| .AspNetCore.Antiforgery.y7I8kOnUtRQ | This cookie prevents Cross-Site Request Forgery (CSRF) attacks in ASP.NET Core applications, ensuring secure form submissions. | Session |
| XSRF-TOKEN | Antiforgery token validation | Session |
| _sid | This cookie securely stores the strongly encrypted user ID to enable sub-site authentication and prevent unauthorized access. | 1 year |
| _uid | This cookie stores a unique identifier in random number format to associate anonymous user’s visit to the website. | 1 year 1 month 7 days |
| bold.k8s.pod.id | This cookie associated with Kubernetes (k8s) environments, serving to identify the specific pod or container in which an application is running. | 7 minutes and 35 seconds |
| bold_identity | This cookie is for identification based on user session. | 1 hr |
| cookie-consent | This cookie stores user consent preferences for cookies, ensuring compliance with privacy regulations like GDPR and CCPA. | 2 Year |
| i18n.systemlangtagbi.core | This cookie stores the system’s language settings. | 1 year |
| request_url | This cookie stores request url for redirection after logout. | Session |
| sfb_bid | This cookie verifies if a user is from a banned country, enforcing geographic access restrictions. | 3 days |
| user_session.core | Session management and Session Persistence | Max Date |
| cookieyes-consent | This cookie stores user consent preferences for cookies, ensuring compliance with privacy regulations like GDPR and CCPA. | 1 year |
| bdcp_csrftoken | .boldbi.com | Session |
| bdaid_user_info | This will be a temporary cookie used to store user information for a few minutes until the login process is complete during the remember login process for SSO logins. | 1 day |
| bdcp_session |
With remember me = 30 days
Without remember me = Browser Session |
This cookie is used to track your BoldDesk customer portal authentication status |
| bdid_session | This cookie is used to track your BoldDesk customer portal authentication status | 1 Month |
| bold.k8s.pod.id | This cookie associated with Kubernetes (k8s) environments, serving to identify the specific pod or container in which an application is running. | 10 minutes |
| _uid | This cookie stores a unique identifier in random number format to associate anonymous user’s visit to the website. | 1 year |
| bold_identity | This cookie is for identification based on user session. | 7 days |
- Strictly Functional
| Cookie | Description | Duration |
| boldbi.dashboard.designer.langtag.core | This cookie stores the system’s language settings. | 1 Year |
| boldbiserver_antiforgery_token | Anti forgery token validation. | Session |
| boldservice.client.locale | Persists Localization Settings of user for all services. | 1 Year |
| syncfusion.region_identifier | This cookie stores the user’s geographical location. | 1 day |
- Strictly Analytical
| Cookie | Description | Duration |
| _gid | This cookie is set by Google Analytics, which collects anonymous data on site usage, including visitors, their source, and pages visited. | 1 day |
| _gat_gtag_UA_* | This cookie is used to store a unique user ID for tracking and analyzing user interactions with websites using Google Tag Manager services. | 1 minute |
| _ga_* | This cookie is set by Google Analytics to track users across sessions, pageviews and user interactions for statistical analysis. | 1 year 1 month 4 days |
| _ga | This cookie is set to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days |
| _hjSessionUser_* | This cookie ensures that data from subsequent visits to the same site is linked to the same unique Hotjar User ID for accurate tracking. | 1 year |
| _hjSession_* | This cookie ensures that data from subsequent visits is attributed to the same user ID, which persists in Hotjar’s unique User ID for that site. | 1 days |
| CLID | This cookie of Microsoft Clarity is set to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. | 1 year |
| _clck | This cookie is set by Microsoft Clarity which persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | 1 year |
| _clsk | This cookie is set by Microsoft Clarity to Connect multiple page views by a user into a single Clarity session recording. | 1 day |
| SM | This cookie is set by Microsoft Clarity to track user interactions on a website for analytics. | session |
| MR | This cookie is set by Bing to collect user information for analytics purposes. | 7 days |
| _ga_SRXJZD7EME | This cookie used for session tracking. | 1 year, 1 month, 7 days |
| Lidc | This cookie is set by LinkedIn and is used to facilitate data center selection. | 1 day |
| _hjTLDTest | This cookie is set by Hotjar and is used to determine the most generic cookie path by storing different URL substring alternatives until it fails. | session |
| _gcl_au | This cookie is used to measure the effectiveness of advertisements on websites using Google Tag Manager services. | 3 months |
| YSC | This is a YouTube cookie that tracks user interactions with videos and expires when the browser is closed. | session |
| VISITOR_INFO1_LIVE | This cookie is set by YouTube to measure bandwidth and determine whether the user receives the new or old player interface. | 6 months |
| yt-remote-device-id | This cookie is set by YouTube to store the user’s video preferences when using embedded YouTube videos. | Never Expires |
| yt.innertube::requests | This cookie is set by YouTube to register a unique ID and store data on the videos the user has watched. | Never Expires |
| yt.innertube::nextId | This cookie registers a unique ID to store data on the YouTube videos the user has watched. | Never Expires |
| yt-remote-connected-devices | This cookie is set by YouTube to store the video preferences of the user for embedded YouTube videos. | Never Expires |
| VISITOR_PRIVACY_METADATA | This cookie is set by YouTube to store the user’s cookie consent state for the current domain. | 6 months |
| yt-remote-cast-installed | This cookie is used by YouTube to store the user’s video player preferences, specifically related to casting for embedded YouTube videos. | session |
| yt-remote-session-app | This cookie is used by YouTube to store user preferences and interface information for the embedded YouTube video player. | session |
| yt-remote-session-name | This cookie is used by YouTube to store the user’s video player preferences when watching embedded YouTube videos. | session |
| yt-remote-fast-check-period | This cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos, specifically related to the fast check period. | session |
| _hjSessionUser_2849920 | This cookie ensures that data from subsequent visits to the same site is linked to the same unique Hotjar User ID for accurate tracking | 1 year |
| _uetsid | This Bing Ads cookie is used for tracking user sessions. | 1 day |
| _uetvid | This Bing Ads cookie is used for tracking user identification. | 1 year, 1 month |
| MSPTC | This cookie is part of Microsoft’s tracking system to identify users and maintain preferences across sessions and platforms | 1 year, 1 month |
| ar_debug [.www.google-analytics.com] | Google Analytics and is typically used for debugging and troubleshooting analytics tracking issues | 90 days |
| _gat_gtag_UA_198406304_2 | This cookie is used to store a unique user ID for tracking and analyzing user interactions with websites using Google Tag Manager services. | 1 day |
| _ga | This cookie is set to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 7 days |
| _fbp | This cookie is set by Facebook to identify browsers to provide advertising and site analytics services. | 3 months |
- Performance Cookies
| Cookie | Description | Duration |
| GCLB | This cookie is known as Google Cloud Load Balancer set by the provider Google. This cookie is used for external HTTPS load balancing of the cloud infrastructure with Google. | 1day |
- Advertisement Cookies
| Cookie | Description | Duration |
| test_cookie | This cookie is set by doubleclick.net to determine if the user’s browser supports cookies. | 15 minutes |
| MUID | This cookie is set by Microsoft and is used for advertising, site analytics, and other operational purposes. | 1 year 24 days |
| SRM_B | This cookie is set by Microsoft Advertising to assign a unique ID to visitors for tracking and advertising purposes. | 1 year 24 days |
| ytidb::LAST_RESULT_ENTRY_KEY | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future | Never Expires |
| IDE | This cookie is used for tracking Google Ads. | 1 year, 1 month, 7 days |
| ANONCHK | This cookie is set by Bing stores a user’s session ID and verifies clicks from ads on Bing, assisting with reporting and personalization. | 10 minutes |