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Quick links to OCLC support resourcesFind product support and documentation Find training for an OCLC service Order or configure an OCLC service Get software, reports and statistics ‹‹ Back Key support links: Popular product-specific resources: ‹‹ Back More about training: ‹‹ Back Configure your OCLC service: Forms Find specific forms to order or update OCLC services.
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Featured support topicsFree online training for members in U.S. and Canada We are pleased to announce that OCLC will offer free, live-online and self-paced training for many courses that cover Cataloging, Resource Sharing and FirstSearch services beginning July 1, 2011. How to set up or respond to ILL Fee Management (IFM) in WorldCat Resource Sharing OCLC ILL Fee Management Service provides a means to pay and be paid for lending charges through your OCLC invoice. (View a tutorial) Your local support contacts
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Have you had an exceptional support experience? Nominate that person for a Star Award!The Star Award program provides libraries with an opportunity to recognize OCLC staff or OCLC Service Center Staff who have made exceptional contributions and exceeded expectations in delivering superior service to libraries. To nominate an individual, send comments about your experience and the nominee's name to starawards@oclc.org. |
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OCLC is a nonprofit, membership, computer library service and research organization dedicated to the public purposes of furthering access to the world’s information and reducing information costs. More than 72,000 libraries in 170 countries and territories around the world have used OCLC services to locate, acquire, catalog, lend and preserve library materials. |
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