Community Software for Product Teams
Gathering product feedback just got easier. It’s hard to build a successful product without feedback from your customer. With community, hear directly from customers and share product updates.
Pressure-test your roadmap
Use community to collect feedback on your roadmap and have members vote on ideas, so you can build a better product.
Source new product ideas
Give customers a voice in the product development process by allowing them to propose updates.
Streamline feedback workflows
Automatically send feedback gathered in community directly to your product management tool.
Turbocharge your product feedback loop
Online communities provide a valuable channel for surfacing and activating off product feedback. Solicit feedback in an open and collaborative environment where participation is encouraged (and rewarded!)
Enable:
Product Requests
Release Note Updates
Feature Voting
Product Management Tool Integrations
Built for Product Teams
Product-Specific Categories
Create community categories dedicated to sharing release notes, creating discussion about the product, and closing the loop on ideas.
Idea Upvotes & Statuses
Allow members to vote for their favorite product ideas, enabling your team to identify the most popular ones.
Product Management Integrations
Integrate with Productboard, Jira, and other tools to make it easier to capture feedback and organize it.
Frequently Asked Questions
Online communities help collect product feedback at scale by enabling customers to propose ideas, upvote suggestions, and engage in roadmap discussions. Integrations with tools like Productboard and Jira streamline feedback collection and organization, putting your community-driven insights to work.
Product teams can use community data to guide roadmap planning by collecting customer feedback, idea proposals, and votes directly in the community, then integrating that feedback into product management tools l to prioritize the most requested features and make informed decisions.
Higher Logic Vanilla supports product feedback and ideation by enabling customers to propose ideas, vote on suggestions, and discuss updates in dedicated areas of an online community.
A product feedback portal is focused on gathering and organizing suggestions and votes on product ideas, while an online community platform enables ongoing discussions, peer collaboration, feedback, and engagement. Communities create a dynamic space for customers to connect, share, and influence your product beyond just submitting feedback.
Find out why we’re the best community platform on the market.
