BoldDesk

Syncfusion

1K+

Downloads

Teen

About this app

BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.

The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.

Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.

Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.

This intuitive ticketing system features an improved user experience to provide seamless customer service.

We are constantly striving to enhance your experience with the BoldDesk mobile app.

Updated on

Jun 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

What’s new

Next/Previous ticket navigation
Navigate tickets directly from the details page with new Next and Previous buttons, making it faster and easier to review multiple tickets.

Support for add participants in chat conversations
Add Participants support is now available in the mobile app! This allows you to include additional users in chat conversations for easier collaboration.

Edit & delete support is now available for Telegram chat conversations, allowing you to make changes anytime, anywhere!

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