11 Leading with emotional intelligence

Emotional intelligence is a crucial skill set that encompasses understanding, managing, and effectively expressing emotions. In the dynamic world of software development, emotional intelligence plays a pivotal role in determining the success of lead developers and their teams. Emotionally intelligent lead developers foster a positive and supportive team culture. They actively listen to their team members’ concerns, show appreciation for their efforts, and provide constructive feedback.

Conflicts are a natural part of any workplace, but it’s essential to resolve them quickly. Emotionally intelligent lead developers ensure that conflicts don’t escalate and negatively affect team dynamics.

Lead developers often deal with tight deadlines and high-pressure situations. Emotionally intelligent lead developers can handle stress effectively, keeping calm in an emergency and guiding their team members through challenging times with composure and resilience.

11.1 What is emotional intelligence?

11.1.1 Understanding the four-branch model

11.1.2 Teaching yourself to be emotionally intelligent

11.1.3 Teaching your team to be emotionally intelligent

11.2 Using emotional intelligence

11.2.1 Becoming self-aware

11.2.2 Managing working relationships

11.2.3 Achieving personal growth

11.3 Learning radical empathy

11.3.1 Comparing empathy to radical empathy

11.3.2 Understanding others

11.3.3 Connecting on a deeper level

11.4 Having difficult conversations

11.4.1 Preparing before the conversation

11.4.2 Listening more than you talk

11.4.3 Following up on difficult conversations