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EA_Aljo

Community Manager

Joined 12 years ago

40679 Posts37737 Likes5539 Solutions

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Re: It's been 48 hours since you wrongfully banned me
I'm now locking this thread as we cannot help with bans over the EA Forums. My response here has details for submitting a dispute.
2 days ago Place FC 25 General Discussion
0likes
0Comments
Re: Unable to open game
I've passed this on for investigation. Thank you.
2 days ago Place SWGOH Technical Issues
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0Comments
Re: Unable to open game
Thank you. I'll relay this to the team and provide an update when I have one. Most likely, that won't be until next week though.
2 days ago Place SWGOH Technical Issues
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1Comment
Re: NHL 25 HUT Content 8/1
You're welcome! I'll pass it on to the team as well.
2 days ago Place NHL 25 Hockey Ultimate Team
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0Comments
Re: Porn adverts
It is not intended to be in the game. It has been reported and will be actioned as soon as possible.
2 days ago Place SimCity BuildIt
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1Comment
Re: EA's TOS
It's exploiting an in-game mechanic. Technically, it's not a cheat that we're going to action accounts over. It's also defendable. Yes, it's frustrating. We all hate it. Except those that abuse it. W...
2 days ago Place NHL 25 Hockey Ultimate Team
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Re: 误封
感谢您发帖，但我们需要锁定这条帖子。很遗憾，目前我们的论坛暂不支持中文。请前往 https://help.ea.com/cn/help-home/ 寻求帮助。
2 days ago Place Apex Legends Technical Issues
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0Comments
Re: Account false ban
Hi there. We're not able to directly help with banned accounts over the EA forums. Please see the article here for more information as well as instructions for submitting a dispute. Thanks!
2 days ago Place Apex Legends Technical Issues
1like
0Comments
Re: Porn adverts
Hello. I had to remove the offensive content. Please send a private message to a CM with these details so we can get it investigated. Thank you.
2 days ago Place SimCity BuildIt
1like
3Comments
Re: Cheater
Hello. I had to remove the image showing the player ID. This is against our "naming and shaming" rule. Please report players using the instructions here. Thanks!
2 days ago Place SWGOH Technical Issues
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0Comments
Re: 关于apex账户游玩实例About APEX Account Playing Examples
感谢您发帖，但我们需要锁定这条帖子。很遗憾，目前我们的论坛暂不支持中文。请前往 https://help.ea.com/cn/help-home/ 寻求帮助。
2 days ago Place Apex Legends Bug Reports
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0Comments
Re: Unable to open game
For those of you still having trouble with this, please post your ally code. I'll pass it on as part of the investigation. Thanks!
2 days ago Place SWGOH Technical Issues
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6Comments
Re: Can't change accounts on Google play
This was a change on Google's side with how they handle logins.
2 days ago Place SWGOH Technical Issues
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1Comment
Re: Can't change accounts on Google play
Did you switch your account in the google play app before launching the game?
2 days ago Place SWGOH Technical Issues
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0Comments
NHL 25 HUT Content 8/1
Heyo, HUT Fans! Check out what's coming in today's content drop: The Pre-Season event is here with new MSPs and base items New Sets, Objectives and HUT Moments 94 OVR Tage Thompson Weekly Obj...
2 days ago Place NHL 25 Hockey Ultimate Team
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5Comments
Re: It's been 48 hours since you wrongfully banned me
You can use your earned coins in-game to buy items in the store and Transfer Market. Buying coins or items from 3rd parties is against the Terms of Service and can very well get your account actioned...
2 days ago Place FC 25 General Discussion
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Re: NHL 25 is too Arcady
The crowd chants all sound the same, to be honest. If you can capture a video (including audio) I'd wager money they're chanting 'Lets Go Panthers' but sounds like 'Oilers'. I believe there ac...
2 days ago Place NHL 25 General Discussion
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0Comments
Re: Wrong platform for playtest
Just log in to the EA App with the account you used when registering for the playtest. That should get you in.
2 days ago Place skate.
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Re: Can't change accounts on Google play
Holotable Heroes! The way you switch accounts has now changed. Here are the new ways to do it: Switch you account via the google Play App before launching the game Tap and hold on the SWGOH ico...
2 days ago Place SWGOH Technical Issues
1like
4Comments
Re: Wrong platform for playtest
Hey, everyone. See the post here for more info on getting the wrong code.
2 days ago Place skate.
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0Comments

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